grips.co.in

  • Web Design and Development company-Grips
  • Web Design and Development company-Grips
  • Web Design and Development company-Grips
  • Web Design and Development company-Grips
  • Web Design and Development company-Grips
  • Web Design and Development company-Grips
  • Web Design and Development company-Grips
  • Web Design and Development company-Grips
  • Web Design and Development company-Grips
  • Web Design and Development company-Grips

Business Process Outsourcing


Business Process Outsourcing (BPO) is about more than simply cutting costs. It's about increasing business value for your company.

Business Process Outsourcing (BPO) is the delegation of one or more IT-intensive business processes to an external provider that in turn owns administers and manages the selected process based on defined and measurable performance criteria. Business Process Outsourcing (BPO) is one of the fastest growing segments of the Information Technology Enabled Services (ITES) industry.

Through Business Process Outsourcing (BPO) services, we combine the right people, processes, and technologies to help you gain maximum efficiency and achieve competitive advantage.

At GRIPS, Business Process Outsourcing practice is a combination of the right people with the ability to deliver solutions based on an end-to-end strategy. What distinguish Grips from many outsourcing companies are our responsiveness, flexibility, and ability to deploy the essential business processes quickly to address your specific BPO needs. Our experienced senior team which is part of the BPO practice has the ability to conceive and implement for its clients solutions that deliver tangible business results and make an impact on their financial performance.

Many reasons which justify to looking for ODC include need to decrease and control operating costs, rectify company focus, gain access to world-class project management capabilities, and hard-to-find engineering resources, accelerate engineering capabilities, and minimize risks.


As a part of its portfolio, Grips provides managed IT services on an offshore basis that includes:

  • Data Entry, Verification and Processing services
  • Call and Support Centers
  • Managed IT Services

The demand for BPO continues to be driven by the public sector’s needs to deliver quality, cost efficient services and the private sector’s requirement to remain competitive and innovative. We focus on meeting the individual needs of our clients and delivering measurable service improvement and value.

As a flexible, committed outsourcing partner, we consistently bring our clients measurable service improvements. We transform and manage existing services. We create and run completely new service infrastructures. Our extensive outsourcing capabilities and infrastructure enable us to step-up service efficiency, quality and flexibility, increase customer satisfaction and loyalty - and all at an agreed cost.


How should a Business Process Outsourcing Company works?

The services of a business process outsourcing company can allow companies more time and resources to focus on manpower and energy to sales and other revenue-producing business activities.  The labor intensive customer follow-up calls and support that a business process outsourcing company can offer supplements the customer loyalty that helps to build repeat customers. Companies seeking to increase cash flow enjoy our steady and anticipatory credit and collections methods, backed by a sound business model.

The costs and resources of training, hiring, and space requirements of a dedicated workforce to complete core tasks can be monumental and negatively impact an organization’s bottom-line.  Our leading development company GRIPS offers value-added services that can alleviate such functions, historically performed in-house.  In addition, our offshore call clients are providing by our supports 24/7 maintain efficient and cost-effective programs for your organization’s welcome call campaigns, or other special assignments to build customer sales and loyalty.


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